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Contact Us

If you have any inquiry's for example if you are a bulk buyer 10+ Items please contact:ย Pokeclovertcg@gmail.comย 

Returns Policy

Returns: We accept returns within [14] days of the delivery date. Items must be in their original condition, unused, and in the original packaging. To initiate a return, please contact us at Pokeclovertcg@gmail.com. with your order number and reason for return.

Refunds: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5 business days and credited to the original payment method.

Exchanges: If you need to exchange an item, please contact us at Pokestoptcg@gmail.com . Exchanges are subject to product availability.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service for returns, as we are not responsible for lost or damaged return shipments.

Late or Missing Refunds: If you havenโ€™t received a refund yet, please check your bank or credit card provider, as processing times may vary. If you still have concerns, contact us at Pokeclovertcg@gmail.com.

Policy Updates: We reserve the right to update this return and refund policy at any time. Any changes will be reflected on this page.

For any questions or concerns, please contact us at Pokeclovertcg@gmail.com.

Shipping Policy

Processing Time: Orders are typically processed within 1 business days Orders placed after 5PM on will be processed the next business day. Processing times may vary during peak seasons.

Shipping Methods & Delivery Time: We offer the following shipping options:

Standard Shipping Estimation: 2-3 business days

Shipping Rates: Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping on orders over ยฃ50 subject to change.

Order Tracking: Once your order has shipped, you will receive a tracking number via email. You can track your package using the carrierโ€™s website.

Damaged: If you receive a damagedย  please contact us within 14 days of delivery with photos of the item and packaging. We will arrange for a replacement or refund as appropriate.

Address Accuracy: Please ensure that your shipping address is correct at checkout. We are not responsible for packages shipped to incorrect addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping fees may apply.

For any questions or concerns, please contact us at @Pokeclovertcg@gmail.com